FAQ

Can I place my order through the phone?

You can call our team of trained advisors between 10am-6pm Monday to Friday and 10am-5pm at the weekend on 01279 434327.

Is there a charge for delivery?

A delivery charge will apply on all orders. The amount is variable depending on the order and the postcode. Delivery cost is made clear at the point of sale.

How can I pay?

Either online via VFM website or in one of our shops. We accept cash, Visa, MasterCard, Amex and Maestro credit or debit cards. You can also enjoy the benefit of one of our flexible finance options too. 1 year 0% APR. Finance is subject to status, minimum spend is £250.

Where are you based?

We are located in Romford, Thurrock (Lakeside), Harlow and Stevenage. Please visit 'Sotre Location' page for more information.

Is collection possible?

Yes, it usually takes 2-3 hours to prepare your order for collection. Call 01279 434327 for more information.